Updated Jan 29th, 2024
Terms and Conditions
Welcome to Five Star CCTV! This website located at https://fivestarcctvs.com, and all associated websites linked to https://fivestarcctvs.com by Five Star CCTV, are owned and operated by Five Star CCTV. This is an Agreement between you, the user (“you” or the “user”) and Five Star CCTV regarding Five Star CCTV Website, applications, products, devices, and services.
These Terms of Service, together with other rules, policies, terms, and guidance we provide regarding Five Star CCTV Services, including, but not limited to, the Five Star CCTV Privacy Policy (collectively, as they may be changed over time, “Terms”), govern your legal rights to purchase or use Five Star CCTV Services. Purchasing or using any Five Star CCTV Service means that you, on behalf of yourself and others who purchase or use any Five Star CCTV Services under your account, have read, understood, accepted and agreed to be bound by the Terms. Please carefully read and fully understand the Terms as they affect your legal rights and responsibilities. You may not purchase or use any Five Star CCTV Service if you do not understand or disagree with any of the Terms.
This Agreement is not applicable to third-party websites linked to or from Five Star CCTV Services and the services provided by them. When you use such third-party websites or services, please refer to the relevant rules of such third-party websites.
Five Star CCTV Service Usage and Restrictions Five Star CCTV Services are only for your personal use for non-commercial purposes. You may not resell any of Five Star CCTV Services or otherwise make any of Five Star CCTV Services available for third parties. Your rights obtained under this Agreement are non-transferable and may not be used for commercial activities or third parties.
You are required to and entirely responsible for ensuring your purchase or use of Five Star CCTV Services comply with all applicable laws and regulations, including:
• all laws and regulations related to recording and sharing of video or audio, and/or
• all laws and regulations that require the notification to and consent from any third party for your use of Five Star CCTV Services.
In addition, you agree that (1) when installing any Five Star CCTV Services with the video and/or audio recording function, you will not obtain any video from the surrounding of your installation environment (including public sidewalks or roads); (2) you will inform others through signs that audio or video recording is in progress; (3) in case such Five Star CCTV Services is used in the workplace, you will comply with the relevant applicable laws.
Prohibited Contents and Behaviors You undertake and agree that, when using Five Star CCTV Services, you shall comply with all applicable laws and regulations, and shall not, by email and other means, create, copy, upload, publish, transmit, or spread (collectively, “share”) any information or user data, or use Five Star CCTV Services in the following ways. In case you commit any of the following behaviors, we have the right to terminate your use of or access to Five Star CCTV Services:
• Infringing or violating the intellectual property, privacy, or other rights of any third party;
• Carrying out fraud, threat, abuse, harassment, defamation, vulgarity, obscenity, or other illegal, harmful or objectionable behavior;
• Using the computer codes, files, and programs containing viruses, Trojans, worms, time bombs, or other harmful elements;
• Endangering the security of Five Star CCTV account of you or others;
• Attempting to obtain the password, account, or other security information from any other user in any way;
• Violating the computer network security or cracking the password or security encryption code;
• Running Maillist, Listserv, or any form of automatic transponder, or sending spams on Five Star CCTV Services, or interfering with the normal working process of Five Star CCTV Services in other ways (including unreasonable load on the infrastructure);
• Except as expressly permitted under this Agreement or with Five Star CCTV’s prior written consent, copying, storing, reproducing, republishing, uploading, posting, transmitting, or distributing any portion of Five Star CCTV Services;
• Carrying out decompilation or reverse engineering, or otherwise attempting to obtain the source code, hidden content, or information of any portion of Five Star CCTV Services, or encoding or compiling any portion of Five Star CCTV Services or incorporating any portion of Five Star CCTV Services into other applications, products, or services, or modifying, creating derivative works of Five Star CCTV Services in whole or in part;
• Violating any applicable law, regulation, or policy, including any applicable privacy and export control laws, or other laws referred to in this Agreement.
You are responsible for all of your contents, including contents captured or stored in connection with your use of Five Star CCTV Services or any information you provide to others (including us) using Five Star CCTV Services (“Contents”). In no event shall Five Star CCTV be held liable for any loss caused by your Contents, due to any reason attributable to you. When you choose to participate in #FiveStarCCTVCaptures program or other similar programs and submit Contents to our platform, Five Star CCTV reserves the right to review the Contents shared by you and delete any illegal or improper Contents. For more information on #FiveStarCCTVCaptures program, please see Five Star CCTV Video and Image Submission Terms and Five Star CCTV Privacy Policy.
User Information Protection Protecting users’ personal information is a basic principle of Five Star CCTV. We will protect your personal information and privacy in strict compliance with the relevant laws and regulations. We have formulated the Five Star CCTV Privacy Policy, clearly explaining how we will collect, use, store, share, and disclose your personal information. For details, please click here.
By using any of Five Star CCTV Services, you agree that we may collect and use your personal information in accordance with the ways empowered by the Five Star CCTV Privacy Policy.
The user group covered by this Agreement are those of sufficient legal age. In case you are a minor, please do not purchase or use Five Star CCTV Products or send us any personal information, such as name, address, telephone number, or email address. We will take measures as soon as possible and delete the personal information collected without the consent of your parents or guardians.
Intellectual Property Rights Statement The intellectual property rights of all contents provided by Five Star CCTV in Five Star CCTV Services (including but not limited to the Five Star CCTV trademarks, web pages, texts, graphics, articles, photos, videos, audio, images, and software) reside in Five Star CCTV, its licensors, or designated third parties. Without authorization, no one may use such intellectual property rights or create any derivative works based on the contents thereof.
The intellectual property rights of the Contents generated by the user during the use of Five Star CCTV Services shall reside in the user or relevant right holders. However, the Contents shared by you may be visible to others (for example, this Agreement allows you to share Contents), and in such cases, you agree to grant each user hereunder the access to the Contents submitted by you.
For information, including your Contents, shared by you during the use of Five Star CCTV Services, you hereby grant Five Star CCTV permanent, irrevocable, non-exclusive, worldwide, free, sublicensable, and transferable permission to use, view, copy, modify, forward, display, prepare, transmit, and utilize such information shared by you, including all intellectual property rights involved. In addition, you understand that we reserve the right to reformat, modify, create derivative works from, extract and translate any content you submit to us. In such a process, Five Star CCTV will protect your personal identity information in strict accordance with the privacy policy. Unless otherwise agreed in writing, the above permission granted to Five Star CCTV will not affect the ownership of any user data submitted by you or your right to grant other permissions.
You may, on your own choice or at the invitation of Five Star CCTV, submit your comments, suggestions, or ideas on Five Star CCTV Services, including those about how to improve Five Star CCTV Service. In case you submit such comments, suggestions, or ideas, you will be deemed as having agreed to submit them voluntarily without compensation, and you will not entrust others or require us to perform other obligations. Five Star CCTV may use, copy, modify, publish, or forward the contents submitted by you free of charge.
Disclaimer Unless otherwise specified in the written agreement between you and Five Star CCTV, the information provided by Five Star CCTV Website, as well as Five Star CCTV Services purchased through Five Star CCTV Website, are provided on an as-is basis, without any express or implied warranty. To the maximum extent permitted by current laws, Five Star CCTV disclaims any express or implied warranty, including but not limited to the implied warranty about merchantability or fitness for a particular purpose or the warranty about non-infringement, and will not warrant that the functions contained in Five Star CCTV Services are free from interference or error, or that the relevant services or servers are free from viruses or other harmful components. Five Star CCTV neither warrants nor makes any representation about the correctness, reliability, use, or use results of the contents in Five Star CCTV Services. You are responsible for all necessary service, repair, or correction expenses. As some jurisdictions may not allow the exclusion of implied warranties, the above disclaimer does not necessarily apply to you. Any advice or information you receive from or through Five Star CCTV Website, whether written or oral, will not give rise to any warranty.
Limitation of Liability In no event shall Five Star CCTV be liable for any special or consequential damages arising from your use of or the failure to use Five Star CCTV Services. As some jurisdictions may not allow the limitation or exclusion of liability for incidental or consequential damages, the above limitation or exclusion does not necessarily apply to you. If, notwithstanding the other provisions of this Agreement, Five Star CCTV is found to be liable to you for any damage or loss that arises out of or is in any way connected with your use of Five Star CCTV Services, in no event will Five Star CCTV's liability for all damages incurred by you exceed the greater of (1) total fees (if any) paid by you for the purchase of Five Star CCTV Service in the six months prior to the date of the initial claim made against Five Star CCTV (excluding the purchase price for any Five Star CCTV hardware), or (2) US$100.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.
Third-party Links If you accept this Agreement, you may connect Five Star CCTV Services to websites, applications, products, devices or services of third parties (collectively, “Third-Party Services”). You will need to make your own independent judgment regarding your connection with these Third Party Services, decide whether you will connect with Third-Party Services and which Third-Party Service to connect with. The connection might require your consent and authorization, you agree that Five Star CCTV may exchange the information of your account and/or Five Star CCTV Services, and control relevant data, including your personal information, so as to enable the connection authorized by you. Once the information is shared with Third-Party Services, its use will be subject to the third-party privacy policy. The Third-Party Services are not under Five Star CCTV’s control, and Five Star CCTV cannot and will not be responsible or liable for any loss or damage arising from your connection with any Third-Party Service.
We reserve the right to refuse to establish a connection with any Third-Party Service, including Third-Party Services containing the content as described in Article IV hereof or any Third-Party Service which may damage the operation and reputation of Five Star CCTV.
We do not monitor or review the contents posted by Third-Party Services linked to Five Star CCTV Services. We encourage users to read and understand the privacy statement, and evaluate the security and credibility of the Third-Party Service before accessing or connecting with such Third-Party Service through Five Star CCTV Services or disclosing any personal data.
Export Controls Five Star CCTV Services purchased or used under the Terms are subject to all applicable laws and trade regulations in all countries or regions, including, but not limited to, all export and sanctions laws, rules, treaties, regulations, and international agreements (collectively, “Export Laws”). You may not purchase, use or otherwise export or re-export any Five Star CCTV Service, or any part thereof, except as authorized by applicable Export Laws. By purchasing or using Five Star CCTV Services, you represent that you are not in a sanctioned country nor are you an individual or an entity whose purchase or use of the Five Star CCTV Services is restricted by applicable Export Laws. Five Star CCTV reserves the right not to supply Five Star CCTV Services to certain customers and to require from you full details of the end use and final destination of Five Star CCTV Services.
Force Majeure You agree that Five Star CCTV shall be neither deemed violating this Agreement nor liable for the failure to perform any of its obligations hereunder due to any Force Majeure, including but not limited to acts of God, terrorism, war, political riot, rebellion, riot, civil unrest, acts of civil or military authority, resistance, earthquake, flood or other natural or man-made uncontrollable factors. However, we shall immediately notify you and make all efforts to comply with the terms and conditions hereof within our control.
Fees Some Five Star CCTV Services are paid services. If you need such Five Star CCTV Services, you will need to pay the corresponding charges.
Five Star CCTV reserves the right, at its sole discretion, to change its price list or add any new service fee at any time. We will make reasonable efforts to notify you thereof via email, Five Star CCTV Services or other means. Your continued use of Five Star CCTV Services following the noticing of fee modification will mean you accept and agree to such fee modification. The service fee paid will continue to be valid.
You understand and agree that after the virtual Five Star CCTV Services (such as Five Star CCTV Cloud service packages) are successfully purchased, neither return/replacement of goods nor change of account for use will be supported, and the corresponding fees may still be incurred even if the use is suspended or terminated. Under the continuously renewed package, you have the right to terminate such Five Star CCTV Services at any time through your account setting. However, in case Five Star CCTV has received the renewal fee for such package before you choose to terminate such Five Star CCTV Service, you can enjoy the Five Star CCTV Service until such package expires.
Both you and Five Star CCTV have the right to terminate this Agreement at any time for reasonable reasons. In case these terms and conditions of service have come into effect, the fee will not be refunded.
In case you intend to cancel any Five Star CCTV Service, please notify us at least 24 hours in advance. You may make confirmation by email, SMS or other written means, and we have the right to charge USD 30.00 as a follow-up management fee.
Amendment and Update We reserve the right, at our sole discretion, to update or amend this Agreement as necessary at any time. The latest version of this Agreement shall be effective immediately upon posting it on Five Star CCTV Website. We will make reasonable efforts to notify you of the important modifications of this Agreement through different channels, for example, by posting a notice through Five Star CCTV Services or by sending you an individual notice, or other means. You are encouraged and responsible for checking this Agreement periodically for modifications. Your continued use of Five Star CCTV Services following the posting of modifications will mean that you accept and agree to such modifications.
Five Star CCTV may, at its sole discretion, make any changes to any Five Star CCTV Service or to the applicable price of any Five Star CCTV Service, or restrict certain functions and services or limit your access to some or all of Five Star CCTV Services, at any time, without further notice or liability. The information with respect to Five Star CCTV Services on Five Star CCTV Website might be outdated, Five Star CCTV makes no commitment to timely update such information. In case the operation of a specific Five Star CCTV Service is to be suspended, we will make reasonable efforts to inform you in advance in the form of a system notification, announcement, SMS, e-mail, or other means. In case we permanently stop the operation, this Agreement will become null and void.
Violation You agree that Five Star CCTV may, in its sole discretion and without prior notice, terminate your access to Five Star CCTV Services and/or block your future access to Five Star CCTV Services if we determine that you have violated this Agreement or other agreements or guidelines that may be associated with your use of Five Star CCTV Services. You also agree that any violation by you of this Agreement will constitute an unlawful and unfair business practice, and will cause irreparable harm to Five Star CCTV, for which monetary damages would be inadequate, and you consent to Five Star CCTV obtaining any injunctive or equitable relief that Five Star CCTV deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Five Star CCTV may have at law or in equity.
You agree to indemnify and hold Five Star CCTV, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses, made against Five Star CCTV by any third party due to or arising out of or in connection with your use of Five Star CCTV Services.
Governing Laws and Jurisdiction You agree that all matters relating to your access to the Five Star CCTV Service shall be interpreted and understood in compliance with and governed by the laws of the State of Delaware, irrespective of any choice-of-law principle (that might dictate a different governing law). You agree that the courts in the New Castle County, Delaware have relevant jurisdiction.
Miscellaneous If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement so that this Agreement shall remain in full force and effect.
Contact Us In case you have any questions or suggestions about this Agreement, please click here to contact us. We will reply within [7] working days. For the prior version of our Terms & Conditions, click here.